Last updated: 23 October 2025
Effective from: 3 June 2025
At Letizia Mantovani (https://letiziamantovani.com/), we are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services, such as registering for webinars. Our goal is to be clear and transparent, especially about how we use your data for webinars, so you feel confident providing your information.
For questions or concerns about your privacy, please contact our Data Protection Officer at info@letiziamantovani.com.
1. Information We Collect
We only collect information necessary to provide our services, such as running webinars or responding to your enquiries. The information we collect falls into two categories:
Information You Provide
When you register for a webinar, subscribe to our newsletter, or contact us, you may provide:
- Name
- Email address
- Phone number (optional)
For example, if you sign up for a webinar, we’ll ask for your name and email to send you event details and updates.
Information Collected Automatically
When you visit our website, we may automatically collect:
- Your device’s IP address
- Browser type and version
- Pages you visit and time spent on them
- Device type, operating system, and geolocation data (depending on your device settings)
This helps us improve our website and your experience. You can limit what’s shared by adjusting your device or browser settings.
2. Why We Collect Your Information
We use your information for specific, legitimate purposes, including:
- To provide our services: For example, to register you for a webinar, send you event details (e.g., access links or reminders), or respond to your questions.
- To improve our website: We analyse how visitors use our site to enhance its functionality and user experience.
- To communicate with you: We may send updates about our services or events, but only if you’ve consented (e.g., by opting into our newsletter during webinar registration).
- To comply with legal obligations: We may keep some data to meet legal requirements, such as retaining financial records for 7 years.
For webinars: Your registration data (e.g., name and email) is used solely to manage your participation, such as sending event details or follow-up information. We won’t use it for marketing or advertising unless you explicitly consent, for example, by ticking a box to join our newsletter.
3. Legal Bases for Processing
We process your personal information only when we have a legal basis under the UK GDPR:
- Consent: For example, when you opt into our newsletter or marketing communications. You can withdraw consent at any time (see section 8).
- Contract: For example, when you register for a webinar, we use your data to provide the service you requested.
- Legitimate Interests: For example, to analyse website usage for improvements, provided this doesn’t override your rights.
- Legal Obligation: For example, to keep financial records for tax purposes.
If you’re under 16, we’ll require consent from your parent or legal guardian for specific processing, such as webinar registration. Parents or guardians can withdraw this consent by contacting us.
4. How We Protect Your Information
We use industry-standard security measures, such as encryption and restricted access controls, to protect your information from loss, theft, or unauthorised access. However, no online system is 100% secure. We recommend using strong passwords and avoiding sharing sensitive information publicly on our platform.
5. How Long We Keep Your Information
We keep your information only as long as necessary for the purposes outlined:
- Webinar data: Retained until the event concludes and for up to 30 days afterward for follow-up or record-keeping, unless you consent to further use (e.g., newsletter).
- Contact enquiries: Kept for the time needed to respond and for a reasonable period to address similar queries.
- Legal obligations: Some data, like financial records, is kept for 7 years as required by law.
When we no longer need your information, we delete it or anonymise it by removing identifying details. We may retain anonymised data for statistical purposes.
6. Sharing Your Information
We may share your information with:
- Trusted service providers: For example:
- Mailerlite: To send webinar-related emails (e.g., event links or reminders).
- Google Analytics: To analyse website usage and improve our services.
- Hosting providers: To manage our website infrastructure.
These providers are UK GDPR-compliant and process data only on our behalf under strict contracts.
- Legal authorities: If required by law, courts, or to protect our legal rights.
We do not share webinar registration data for marketing purposes without your explicit consent. All third-party processors are bound by agreements ensuring your data’s protection.
7. International Data Transfers
Your information is stored and processed in the United Kingdom. If we transfer data to providers outside the UK or European Economic Area (EEA), we use safeguards like UK-approved Standard Contractual Clauses to ensure protection equivalent to UK GDPR standards.
8. Your Rights Under UK GDPR
You have the following rights over your personal information:
- Right to Access: Request a copy of the data we hold about you via a Data Subject Access Request (DSAR). We’ll respond within 30 days.
- Right to Rectification: Ask us to correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data if it’s no longer needed for its original purpose.
- Right to Restriction: Ask us to limit how we use your data in certain cases (e.g., if you dispute its accuracy).
- Right to Object: Object to processing based on our legitimate interests or for direct marketing.
- Right to Data Portability: Request your data in a machine-readable format (e.g., CSV) or have it transferred to another organisation, if technically feasible.
- Right to Withdraw Consent: Withdraw consent at any time, for example, by clicking the “unsubscribe” link in our emails, replying “STOP” to SMS messages, or emailing info@letiziamantovani.com. This won’t affect processing already completed.
- Right to Complain: Contact us with concerns or lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
If you’re a parent or guardian of a child under 16, you can withdraw consent for their data processing by contacting us. To exercise any right, email info@letiziamantovani.com.
9. Data Breach Notification
If we discover a data breach likely to risk your rights and freedoms, we’ll notify the ICO within 72 hours and inform you promptly if required, in line with UK GDPR (Article 33).
10. Cookies
We use cookies (small data files stored on your device) to improve your website experience, such as remembering your preferences. For details, see our Cookie Policy.
11. Automated Decision-Making
We do not use automated decision-making or profiling (e.g., for targeted advertising) for webinar registrations or general website use. If we introduce such processes in the future, we’ll update this policy and inform you of your rights to human intervention or to object.
12. Links to Third-Party Websites
Our website may link to external sites, such as social media platforms, which have their own privacy policies. We’re not responsible for their practices, so please review their policies before sharing information.
13. Children’s Privacy
Our services, including webinars, are not aimed at children under 13, and we do not knowingly collect their data. For users under 16, we require parental or guardian consent for certain processing, such as webinar registration.
14. Business Transfers
If our business is sold or transferred, your information may be included as an asset but will remain protected under this policy.
15. Changes to This Policy
We may update this policy to reflect changes in our practices or UK laws. Updates will be posted on our website, and we’ll notify you if required by law. Please check back regularly.
16. ICO Registration
Letizia Mantovani is registered with the Information Commissioner’s Office (ICO), the UK’s data protection authority, ensuring our commitment to compliance.
17. Contact Us
For questions, concerns, or to exercise your rights, contact our Data Protection Officer:
Letizia Mantovani
Email: info@letiziamantovani.com
If we can’t resolve your concern, you can contact the ICO:
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk